While technology continues to advance and become more powerful, it also introduces complexity and cognitive load through organizational processes. Internal Developer Platform (IDP) teams must manage this complexity while also developing new solutions for internal users. But how can this be achieved by a team that has traditionally been reactive and relied on minimum solutions to be effective?
At will bank, a Brazilian fintech, as technical product managers we are integrating product sense onto platform teams and noticing a huge shift by taking proactive action to create a platform that is user-friendly, scalable and valuable to the business. In this talk, we are excited to share:
- Our learnings
- Takeaways you can also apply to your company
- Real examples of how to manage problems that can arise from this new approach