ING technology platform enables engineers to build global business propositions to over 30 million customers worldwide. It offers hundreds of reusable components and is a core component in the ING technology landscape.
As the platform grew, the benefits of reuse were diminished by the complexity of assembling solutions. Our developers were wasting a lot of effort configuring core services rather than on their business logic. As a result, the goal of productizing the platform became a priority with a focus on journey automation.
We implemented our Automation Framework, a system to enable self-service and configuration automation. On top, we built a unified UI management cockpit for engineers to manage and monitor their apps. It is the FOUNDATION that enabled faster product assembly and a more frictionless experience. We will go through its different set of tools: Resource Manager, CLI, GUI, and Wizards— and explain how it helped improve the developer experience.
Our audience is expected to learn:
- The challenges we faced as our platform grew
- The importance of self-service and journey automation for scalable platforms
- A brief overview on our Automation Framework and Console solution